Payment Methods
- COMMONWEALTH BANK SSL SECURED PAYMENT GATEWAY (SEI PREFERRED PAYMENT METHOD):
For SSL secure payments via Visa, Mastercard & American Express, this can be selected at checkout via the Stareast Website for online orders with no additional fees or surcharges. This is also an available option for payment of 30 Day Credit Accounts on amounts less than $5000 via the online user portal.
- CASH & CREDIT ACCOUNTS:
Accounts are available to approved trade customers who regularly purchase product from us and meet a minimum yearly spend. Cash accounts pay as they go and for credit accounts, payments can be made 30 days after the end of the month. Three months of trading is required before a 30 day credit account will be considered. For more information or to download the cash (COD) or 30-DAY credit account forms, you can visit our FIRST TIME VISITORS page.
- CREDIT CARD PAYMENTS:
Mastercard, Visa & Amex is subject to no additional fees or surcharges on amounts less than $5000. Our on-site merchant terminals can take credit card payments for customers at our trade counter and from March 1, 2021 we can also process credit card payments for orders placed over the phone, fax or email (via payment link and 3D security). Please do not email any credit card information to us. A member of staff will get in touch with you to help you navigate our increased security measures for manual payments over the phone.
- BPAY & DIRECT BANK DEPOSIT:
These 2 payment options are reserved only for customers with a Stareast cash or credit account. Stareast's BPAY account details can be found on your invoice/order confirmation. Our BPAY biller code is 514240 - Use your account number, invoice number or order number as your reference when paying an account/invoice.
Due to the high volumes of orders we process on a daily basis, direct bank deposit is our least preferred method of payment for cash account customers so we encourage you to select other payment options we have provided. If you MUST direct debit, please note our account details below and ensure you use your name, customer code or the "Stareast Online Order Number" provided to you as your reference so that it is easier for us to recognise, allocate the payment and prevent order delays. You may also want to email us a receipt from your bank so that your order may be processed sooner. We encourage direct bank transfer for 30-Day account customers. Our bank details are:
Account Name: Stareast Int
Bank: Commonwealth Bank of Australia
BSB: 062 111
Acct: 1106 9799
- EFTPOS AND CASH PAYMENTS:
Available during opening hours on our trade counter, located at 45 Bryant St Padstow NSW 2211. 7am-5pm weekdays and 8am-1pm Saturdays. Please note non-account walk-ins without a pickup time may incur a higher retail price so place your order on our website before arriving. If you would like to pay via Apple Pay or Google Pay instead, let one of our staff know as we can process these payments via our backup Square Terminal.
- CHEQUES:
Cheques are accepted for 30 Day Credit Account payments only. We unfortunately must refuse all other cheques as we would have to wait for funds to clear before you can receive any goods or services.
- ZIP PAY / ZIP MONEY / ZIP BUSINESS:
Buy now and pay later. Not available to 30-Day accounts. Fees may apply through Zip but we have NO SURCHARGE for using this payment method. You will be directed to the Zip website after successful checkout or you can apply in-store. Only select staff members can process this at our trade counter so please give us notice if this is your payment option before coming in to visit.
- PAYPAL:
Payments via PayPal can be selected at checkout via the Stareast Website for all online orders with no additional fees or surcharges. Also if you are a non-account customer wishing to pay via direct deposit, you can more easily do so via PayPal.
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PLEASE NOTE ALL LISTED PRICING IS STRICTLY AUD
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GST IS NOT CHARGED FOR INTERNATIONAL ORDERS
